How to Use 311

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311 is an important tool that is critical to how New York City operates. It affects how city agencies operate, which areas of the city get the most responsiveness, and is the fastest way for the general public to solve a problem in their own neighborhoods. Available around the clock in both an iOS and Android app, by phone, or online, there's nothing you can't report to the city. There's no problem too small to report, whether it's a pothole or litter on the street. 

We put together our How to Use 311 Guide to empower residents, workers, businesses, and property owners to solve problems and create positive change in the NoHo community. 

Click here for the guide. If you have any questions on how to use 311, please reach out to us.

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